Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.

Here’s an updated cancellation policy for JG Streetwear Designs that aligns with UK rules and regulations regarding consumer rights and seller rights:

Cancellation:

1. Right to Cancel: Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days from the day you receive the goods.

2. How to Cancel: To cancel your order, please contact us using the contact us page. Please  providing your order number and intention to cancel. We recommend contacting us as soon as possible to initiate the cancellation process.

3. Refunds: If you cancel your order in line with the above terms, we will process a full refund, including standard delivery costs, within 14 days of receiving your cancellation request. The refund will be made to the original payment method used when placing the order.

4. Return of Goods: If you cancel your order after the goods have been delivered, you must return the items in their original condition and packaging. You will be responsible for the return shipping costs unless the item is faulty or not as described.

5. Exceptions: The right to cancel does not apply to custom-made products, goods that have been washed and have their tags removed.

6. Exchanges: For exchanges or to return an item that you are not satisfied with, please refer to our Return Policy on our website.

7. Seller Rights: We reserve the right to refuse a cancellation or return if the terms above are not met.

Thank you for choosing JG Streetwear Designs. We value your business and strive to ensure a positive shopping experience!